FAQs
Booking Direct
You can book at Your Bed Awaits through our website. You can start by clicking the “Book Now” button in the top right of this page!
If you have specific requests or want some help choosing a place, email us at hello@yourbedawaits.com
In addition to the cost of staying in a YBA, we charge standard hotel taxes (based on local laws and regulations), a booking fee as well as a cleaning fee. You will see the full breakdown of your charges before payment.
Please note that we do charge for incidentals, such as damage to the property or furniture.
Your credit card will be charged for your stay, including taxes and a cleaning fee, when you complete the booking process.
We charge a refundable security deposit for all stays. The deposit varies per apartment.
Following your stay, if the space is damaged or house rules are violated, we may deduct from the security deposit.
Contact us if you need to modify the dates of your reservation (subject to availability).
- Cancellations made more than 30 days in advance will receive a full refund minus the service fee.
- For cancellations made between 15-29 days in advance of your arrival date, we retain fifty percent (50% ) of the total charges excluding the cleaning fee. This payment is non-refundable unless you cancel within 48 hours of booking.
- Cancellations made within 14 days of arrival, no shows and early check out forfeit all payment.
- Bookings made through third party websites may be subject to a different cancellation policy
- 30 days prior to arrival, we automatically collect the remaining balance, and if this balance isn’t collected then your reservations will be automatically cancelled without any refund.
- Less than 30 days prior to arrival, the full booking fee is due.
If you did not book directly through Yourbedawaits.com, please contact your online travel agency for more details on your specific cancellation policy.