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Cancellation Policy:
- Cancellations made more than 30 days in advance will receive a full refund minus the service fee.
- For cancellations made between 15-29 days in advance of your arrival date, we retain fifty percent (50% ) of the total charges excluding the cleaning fee. This payment is non-refundable unless you cancel within 48 hours of booking.
- Cancellations made within 14 days of arrival, no shows and early check out forfeit all payment.
- Bookings made through third party websites may be subject to a different cancellation policy
- 30 days prior to arrival, we automatically collect the remaining balance, and if this balance isn’t collected then your reservations will be automatically cancelled without any refund.
- Less than 30 days prior to arrival, the full booking fee is due.
House Rules
Please read the listing and the house rules completely. Once you book the place we will provide you with detail check-in instructions, comprehensive house rules and a guidebook. Below are rules you should know before you book:
- Third party booking is not allowed. If you book then you must stay in the apartment along with your travel companions. The exception to this rule is if you have a corporate Airbnb account and are booking on behalf of you company. Lastly, if you break these rules then you are subject to cancellation and no refund.
- Please disclose the number of guest staying at the home. This helps us with supplies and stocking towels/linens.
- Occupancy rules apply. If applicable, there may be additional charges for extra guests . We do this because it cost us to clean extra linens, towels and the wear and tear on the home.
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No Smoking, No Pets
Please remember that the apartment and the entire property is NO SMOKING and NO PETS. Our goal is to make the apartment as safe as possible for people with airborne allergies. Smoking in the apartment may result in a forfeiture of all or some of your security deposit. - Culver City Parking - We provide a parking spaces for your convenience. However, oversize vehicles are not recommended such as large SUV's (i.e., Suburbans). Mid-size and compact SUV's are fine.
- Long Beach Parking - We provide a very small one car parking garage for Compact vehicles (i.e., Nissan Versa or Mini Cooper). . Please do not drive anything larger because it may not fit.
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Check In (After 3pm)
We offer 3PM to 10PM self-check in for your convenience. However, if you are checking in late (after 8pm) please be mindful of the noise. This is our home and we do have neighbors. The same rules apply if you are checking out early (before 8am). -
Check Out (Before 11am)
Although I do not mind if you invite friends over to visit my home, please keep the number of guests to a limited amount. I do not allow unauthorized guests to sleep here. Please do not allow extra guests to sleep over unless previously agreed upon when you booked the rental. -
Broken Items
If for any reason you break an item during your stay, please let me know. I understand that accidents happen, but in order for me to fix or replace something for a future guest to enjoy, I will need to know that it is broken. I appreciate your honesty. -
Towels
Please be respectful of bed sheets and towels. Makeup/foundation, face medications/creams, and tanning products will stain the towels and linens. Beige or gray towels are provided in each bathroom for removal of these products. Guest will be held responsible for linens or towels that cannot be salvaged. Place all used towels on the bathroom floor. -
Cleaning Supplies & Mishaps
If you have any mishaps, there are cleaning supplies under the kitchen sink. All food and drink spills need to be cleaned up immediately. Food and drink spills on floors and or furnishings is considered to be damage beyond normal wear and tear. If the mishap needs our attention please alert us immediately so the situation can be resolved. -
Linens
Leave any bed you’ve used unmade with covers pulled down- we’ll take care of the linens. -
Dishes
We take care of all the dishes. Just return them to the kitchen ( Studio unit excluded). -
Trash Disposal
You will find trash bags under the kitchen sink (Studio excluded). When the trash can is full, please remove the trash bag and place in any one of the large receptacles. -
Locking Up
Remember to lock up when you leave the apartment. This is for your safety.
